Co-Location
- Services
Service
The global Internet market is a 24-hour a day business. Now
more than ever, online businesses need the assurance and reliability
of secured and dependable access to their Internet operations.
Alchemy's
helpful team of support staff understands your needs, and
works around-the-clock to ensure your satisfaction. Dedicated,
knowledgeable and proactive – Alchemy's team works for you!
In addition, the
Data Center offers state-of-the-art security, and network
monitoring – all designed to bring a greater sense of ease
and consumer confidence.
Customer
and technical support
 Alchemy's
superior customer service staff works 24 hours-a-day, seven
days a week to ensure secure access and productive results
for your business. Alchemy's
data center support team provides personalized and knowledge
service, allowing you the freedom to focus on your primary
business and future goals. They offer technical expertise
and Internet support – assuring the safety and performance
of your servers and system resources.
Network Monitoring
Alchemy
provides its customers with sophisticated monitoring, reporting
and management tools that can be accessed by customers remotely
to control their Internet hardware, software and application
environments. Alchemy's
proprietary Watchdog software affords customers the ability
to monitor their systems at a moments notice. Onsite personnel
are trained in the areas of networking, Internet, and systems
management. Through constant monitoring, they identify and
resolve many potential problems before they impact an Internet
site’s availability or performance - significantly reducing
customers’ needs for on-site access to their equipment.
Security and Surveillance
Alchemy
recognizes the growing concern among many Internet-based businesses
regarding the need for the security of their online applications.
With the increasing number of e-commerce transactions and
rapid expansion of Internet sites, the chances of online theft
and fraud are ever increasing. Alchemy
has taken ever-necessary steps to ensure the security, confidentiality
and performance ability of your online information and business
applications. Your security and satisfaction is their number
one concern. The Data Center also features around-the-clock
on-site security personnel, secured access and video surveillance. |
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